Solution for Case and Complaint Management

soluções-lampadas

Why do it?

To ensure a preventive action that allows the company to have knowledge, tools, and appropriate processes for an assertive and respectful performance in case of a potential problem.

What we Deliver

in the consulting Solution for Case and Complaint Management

Using a methodology developed by Azeitona, we start from the risk assessment of the audiovisual project (text, production design, team assigned to the project), through case handling protocols to forms to be kept at the production company and sent to the player (if applicable).

How we do It

Encouraging autonomy

Through agile and collaborative methodologies that allow building tools and processes that ensure the transfer of knowledge. The goal is for the company to gain autonomy in order not to depend on Azeitona in other cases. We usually say that we like new, not old problems.

For Whom

is the consulting Solution for Case and Complaint Management

Audiovisual companies, advertising and music agencies.

Whats up? Let's talk?

Azeitona was born to design people and culture strategies for audiovisual and respect is the starting point for this story. If you just want to reduce your labor risks, it’s best to call a law firm.

Taça de Martini